Privacy policy
At Empire Upscale, your privacy is our priority. We are dedicated to protecting your personal information and ensuring transparency in how we handle it. This policy outlines the ways we collect, use, and safeguard your data when you enroll in our programs or engage with our website. By accessing Empire Upscale’s website, you acknowledge and agree to the practices described in this statement, unless you specify otherwise through your cookie consent preferences.
What Information We Collect
We collect information in several ways:
When you fill out forms (such as enrollment or contact forms), we may ask for your name, email, phone number, employment details, and academic background.
We also collect technical data and usage data (pages you visit, how you interact with our site) to improve our services.
Cookies and tracking technologies may be used to enhance your browsing experience, analyze site traffic, and personalize content.
How We Use Your Information
Your data helps us:
Process your program registration and communicate with you.
Improve our website and educational offerings.
Enhance security and prevent unauthorized access.
Respond to your inquiries and support your learning experience.
Cookie Preferences
Our website uses a cookie consent tool so you can choose which types of cookies to allow. You can accept all, customize your preferences, or decline non-essential cookies. Changing your settings may affect some website features.
Sharing Your Information
We do not sell your personal information. We may share it with trusted partners only when necessary, for example, to protect against fraud, comply with legal requirements, or support our services. Any data shared with analytics tools (like Google Analytics) is anonymized.
Your Rights
Under Egypt’s Personal Data Protection Law, you have the right to:
Access, correct, or delete your data.
Withdraw your consent at any time.
Contact us with privacy concerns or questions.
Data Retention
We keep your data only as long as needed for the purposes described here and in compliance with applicable laws.
Contact Us
If you have questions about your privacy or how we handle your data, please reach out to us at info@empireupscale.com
What makes Empire Upscale different from other academies?
We combine academic rigor, real industry cases, and expert instructors who actively work with leading brands and media platforms, all delivered in an intimate, high-touch format.
Where are you based?
Empire Upscale currently operates in New Cairo (Fifth Settlement) and 6th of October City. Our programs are designed to be relevant to the regional luxury and media market while meeting international standards. Future locations will be announced soon.
What are the four levels?
Our four levels progress from Core Foundations to Advanced, Pro, and Master, so you build your skills step by step.
Do I have to start from Level 1?
For all courses except Media Presenting and Presentation Skills, yes. Level 1 builds the mindset, frameworks, and language you need to benefit fully from the higher levels. Media Presenting and Presentation Skills Levels 1–3 can be taken separately, but Level 4 cannot be taken without completing Levels 1–3.
Are classes in English or Arabic?
Most sessions are bilingual, in English and Arabic, with the language balance adjusted according to the instructor, materials, and cohort needs. Media Presenting and Presentation Skills will be delivered in Arabic.
Who is Empire Upscale for?
Our programs are designed for ambitious candidates and professionals who want to either learn the basics or elevate their skills, depending on their chosen area of expertise.
Do I need prior experience?
Some courses require prior experience, while others do not. Level 1 is beginner-friendly, but it does assume seriousness and commitment. Levels 2–4 require Empire Upscale prerequisites. Full details and course-specific requirements are listed in the “Courses” tab.
How do I apply or pre-register?
You can submit a short application form directly on our website. Our team will then contact you with the next steps, dates, and payment details.
Are there refunds if I cannot attend?
Unfortunately, due to our limited seats and high demand, we operate a strict no-refund policy. Please review our full Terms and Conditions for complete details.
When do cohorts usually run?
Each course has its own schedule. We structure our annual calendar around Egypt’s key seasons and include breaks during public holidays so you can commit fully during the teaching blocks.
Are sessions in person or online?
All sessions are delivered in person across New Cairo (Fifth Settlement) and 6th of October City to ensure maximum networking and presence-based learning.
What is the class size?
Cohorts are intentionally small to preserve a boutique, high-touch learning environment and ensure direct access to instructors.
Do I receive a certificate?
Yes, you receive an Empire Upscale certificate upon successful completion of each level, recognizing your progress through our four-tier system.
Will this help me get hired or promoted?
Our curriculum is designed around real-world cases, brand projects, and on-camera performance, so you leave with tangible work, stronger positioning, and a clearer professional story.
What if I still have questions?
If you have any further questions, please contact us at info@empireupscale.com. Our team will respond within 2–3 business days.
What happens after I apply?
Once you have applied and completed payment, our dedicated team will send you a confirmation email with more details about the course you applied for. If you applied for Media Presenting and Presentation Skills, please make sure your 1-minute video is included in your application or sent by email to apply@empireupscale.com.